Privacy policy
This Privacy Policy explains how Modern Flames Shop collects, uses, and shares your personal information when you visit or make a purchase from modernflamesshop.com (the “Site”).
Information We Collect
When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Site, we may also collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this information as “Device Information.”
We collect Device Information using the following technologies:
Cookies: Small data files placed on your device that may contain an anonymous unique identifier. Cookies help us improve your browsing experience, understand Site usage, and provide relevant content.
Log Files: Files that record activity on the Site and may include your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.
Web Beacons, Tags, and Pixels: Electronic technologies that help us understand how visitors browse and interact with our Site.
When you make or attempt to make a purchase through the Site, we collect information necessary to process and fulfill your order, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information primarily to fulfill orders placed through the Site. This includes processing payments, arranging shipping, providing invoices and order confirmations, and communicating with you regarding your order.
We may also use your information to:
- Communicate with you about your orders, products, services, or inquiries.
- Screen orders for potential risk or fraud.
- Provide customer support.
- Improve our products, services, and website.
- Send marketing or promotional communications where permitted and in accordance with your preferences.
- Provide information about products or services that may be relevant to you.
We use Device Information to help identify potential risks and fraudulent activity, improve and optimize our Site, understand how visitors browse and interact with our website, and evaluate the effectiveness of our marketing and advertising campaigns.
Sharing Your Personal Information
We may share your Personal Information with trusted third-party service providers that assist us in operating our business and providing services to you.
For example, our online store is powered by Shopify. You can learn more about how Shopify handles Personal Information through its privacy policy.
We may also use analytics and advertising services, such as Google Analytics, to understand how visitors use our Site and to help us improve our services and marketing efforts.
We may share Personal Information when necessary to comply with applicable laws and regulations, respond to lawful requests or legal processes, or protect our rights, property, customers, or business.
Behavioral Advertising
We may use certain Personal Information to provide you with targeted advertisements or marketing communications that may be relevant to your interests.
You may be able to control or opt out of personalized advertising through the privacy and advertising settings provided by the relevant advertising platforms or through industry opt-out tools.
Please note that opting out of personalized advertising does not necessarily mean that you will stop seeing advertisements. You may continue to receive general advertisements that are not based on your browsing activity or interests.
Do Not Track
Please note that our Site does not currently change its data collection and use practices when it detects a “Do Not Track” signal from your browser.
Your Rights
Depending on where you live, you may have certain rights regarding your Personal Information, including the right to request access to, correction of, updates to, or deletion of your personal information.
If you would like to exercise any applicable privacy rights or have questions about how we handle your information, please contact us using the contact information below.
Data Retention
We retain your Personal Information for as long as reasonably necessary to provide our services, fulfill orders, maintain appropriate business and transaction records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
Where permitted by applicable law, you may request deletion of your Personal Information by contacting us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal and regulatory requirements.
Any updates will be posted on this page, and the revised policy will become effective when published.
Contact Us
If you have questions about this Privacy Policy or how your Personal Information is handled, please contact us:
Modern Flames Shop
Email: support@modernflamesshop.com
Phone: +1 (844)-643-8500